Only pay when Ned AI delivers an outcome.
No hidden fees. No per-seat charges. Full platform access from day one. Build, test, and deploy with predictability.
Launch
Go live on voice, chat, and email with everything you need from day one.
THEN $1.99 PER OUTCOME
Scale
More channels, more automation, and assisted onboarding for growing teams.
THEN $1.99 PER OUTCOME
Ned AI should remove seats from your software stack, not add them. Unlimited seats on every plan.
Compare plans
Every plan includes the full platform. Pick the volume and support level that fits your team.
| Feature | Launch | ScaleMost Popular | Enterprise |
|---|---|---|---|
| Monthly minimum | $299 / mo | $499 / mo | Custom |
| Channels | Voice, chat, email | Voice, chat, email + WhatsApp & Socials | All channels |
| Outcomes | 150 included (then $1.99)Escalations to your team: always free, every plan | 250 included (then $1.99)Escalations to your team: always free, every plan | from 1,500 outcomes (custom)Escalations to your team: always free, every plan |
| Included | Ned AI AgentUnified inboxUnlimited seatsAI knowledge and help deskPre-built reports | Everything in Launch, plus:Batch callingWarm call transfersWorkflows and advanced automationSlack integrationCustom actionsCustom reports | Everything in Scale, plus:Multi-location WorkspacesNed over APIDedicated FDE deploymentVolume discounts on outcomesSLAs, MSA/DPA, GDPR & SOC 2 |
| Support | Account and Billing Support (included)Slack channel with Nedzo team (not included)Dedicated Implementation Support (not included)Named Account Manager (not included) | Account and Billing Support (included)Slack channel with Nedzo team (not included)Dedicated Implementation Support (not included)Named Account Manager (not included) | Account and Billing Support (included)Slack channel with Nedzo team (included)Dedicated Implementation Support (included)Named Account Manager (included) |
| Onboarding | Self-serve | Assisted onboarding | Forward Deployment Engineers |
| Get Started | Get Started | Talk to Sales |
Every capability included
Nedzo comes with everything you need to train, test, deploy, and
improve Ned across service and sales.
Train Ned on your knowledge and policies.
Check Ned's answers before they go live.
Go live on every channel.
Improve over time.
Simple, transparent pricing
Simple, transparent pricing that scalesthat scales
Costs that scale with results, not seats.
No setup, integration, or hidden fees.Costs that scale with results, not seats. No setup, integration, or hidden fees.
Outcome-based pricing
Every charge maps to a real result: a resolved conversation, a completed workflow, or a qualified lead. No idle spend.
Control built in
Manage usage with configurable alerts, limits, and real-time reporting.
Value that compounds
As Ned handles more conversations, your support costs go down without losing quality.
Learn more in our guide to how outcome pricing works.
Frequently Asked Questions
Everything you need to know before getting started.
Yes. Voice conversations are included in the outcome price, not metered per minute. Most competitors gate voice behind custom, sales-only pricing.
If Ned routes the conversation to a human without reaching an outcome, that is an escalation and it is free. You only pay for results.
Ned AI on Nedzo has a 50 outcomes per month minimum. There is no annual contract on this plan.
No. Add as many teammates as you want at no extra cost, on any plan.
The Ned Customer Agent for service and sales, a shared inbox and ticketing system, channels, workflow automations, pre-built reporting, and the Proactive Outbound Suite.
Yes. Start with a 14-day free trial and full platform access.
For higher volumes, Enterprise runs on custom volume pricing with a custom MSA and DPA, SLAs, dedicated implementation, and onboarding and support. Talk to sales for a tailored quote.
All pricing and billing is in USD.
Deploy Ned AI and pay only for results
A 30-minute demo is all it takes to see the full power of the platform—
. Live, personalized, and built around you.